Privacy & Cookie Policy

Introduction

This Privacy & Cookie Policy explains how Girlguiding Lancashire Border (“we”, “us”, or “our”) collects, uses, and protects personal data when you use our website: https://girlguidinglancsborder.org/.

We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).


Who We Are

Girlguiding Lancashire Border is part of the wider Girlguiding organisation and operates as a local guiding community providing activities, events, and opportunities for girls and young women.

The organisation supports members, volunteers, and the public through local guiding units and activities.

For the purposes of data protection law, we act as a data controller in relation to personal data processed through this website and local activities.


Personal Data We May Collect

Depending on how you interact with the website, we may collect:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Information submitted via contact forms or event enquiries

  • Details relating to volunteering or registering interest

Membership / Participation Data

Where applicable, data may also relate to:

  • Participation in Girlguiding activities or events

  • Volunteer enquiries or involvement

Technical Data

  • IP address

  • Browser type and device information

  • Website usage data (pages visited, interactions)


How We Use Personal Data

We use personal data to:

  • Respond to enquiries and provide information

  • Manage participation in events or activities

  • Support volunteer engagement

  • Administer and operate local guiding activities

  • Improve website functionality and user experience

  • Ensure website security and prevent misuse


Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Legitimate interests – to operate and manage our local guiding activities and website

  • Consent – where you submit enquiries or accept cookies

  • Contractual necessity – where processing is required to facilitate participation in events or activities

  • Legal obligation – where required for compliance with charity or safeguarding obligations

Where data relates to children, we take additional care and process data in accordance with safeguarding and data protection requirements.


Relationship with Girlguiding (National Organisation)

Girlguiding Lancashire Border operates as part of the wider Girlguiding network. In some cases, personal data may also be processed through Girlguiding’s national systems or policies.

The national Girlguiding privacy notice provides additional information on how data may be handled across the organisation.


Data Sharing

We do not sell personal data.

We may share personal data where necessary with:

  • The wider Girlguiding organisation (e.g. for membership or activity administration)

  • Service providers supporting website functionality

  • Event organisers or volunteers involved in delivering activities

Personal data is only shared where necessary and subject to appropriate safeguards.


Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including administrative, safeguarding, and legal requirements.

Retention periods may vary depending on the nature of the data and involvement in guiding activities.


Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Request data portability (where applicable)

  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us using the details below.


Cookies

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help improve functionality and user experience.


How We Use Cookies

This website may use cookies to:

  • Ensure essential website functionality

  • Improve performance and usability

  • Analyse how visitors use the website

Across the wider Girlguiding organisation, cookies may also be used for analytics and improving services, including tools such as Google Analytics.


Types of Cookies

Cookies used may include:

  • Necessary cookies – required for the website to function

  • Analytics cookies – to understand website usage and improve performance

  • Third-party cookies – set by external services where embedded functionality exists


Cookie Consent

Where non-essential cookies are used, you will be provided with a mechanism to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage your preferences

Non-essential cookies will only be placed on your device with your consent, in accordance with PECR.

You can also manage cookies through your browser settings.


Third-Party Cookies

Some cookies may be set by third-party services (such as analytics providers or social media platforms). These are subject to the respective third parties’ privacy policies.


Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.


Contact Details

For enquiries relating to this Privacy & Cookie Policy or your personal data, please contact:

Girlguiding Lancashire Border

You may also contact the wider Girlguiding organisation for data protection matters where relevant.


Complaints

If you are not satisfied with how your personal data is handled, you have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)
https://ico.org.uk/


Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. Updates will be published on this page.

Last updated: 20/03/2026